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Google Launches Phone Support For The Nexus One, Lowers ETF By $200
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Since the launch of the Nexus One, early adopters have likely had one question lurking in the back of their minds: who to take the phone to if it broke. You see, when the phone was first launched, Google was directing people to either T-Mobile or HTC depending on the problem, which could lead to an endless circle of hold times and few results. Today, Google has just rolled out its solution: it's launching its own phone support line specifically for Nexus One customers. Call 888-48-NEXUS (63987) and within a few minutes, you'll be talking to a real live Google support tech (the line is open from 7AM to 10PM EST).
This is, of course, a fairly major departure from Google's standard protocol of making it incredibly difficult to reach anyone for phone support for most of its products. It doesn't come as a total surprise though — last week there were reports of a Google job listing for "Phone Support Program Manager, Android/Nexus One" to be based out of its headquarters in Mountain View, CA.
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Still No Native Comments, But Tumblr Toys With Photo Replies
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Probably the most controversial thing about the blogging service Tumblr is that it doesn't have a built-in way to comment on posts. You sort of can do it now if you reblog an item and add your own note (which then shows up under the original post), but it's not the same. And while they still haven't added comments, tonight they've temporarily turned on a new feature: Photo Replies.
While it doesn't appear the feature is working just yet, Tumblr notes that they're going to turn it on for the next 48 hours as an experiment. When it is on, you will presumably see a new photo icon in your dashboard which will allow you to upload a picture in response to a Tumblr post. So yes, basically it's a photo comment.
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The Richter Scales Debut Animated Video Of “I’ve Got Mail And I’ve Got It Made”
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We're big fans of The Richter Scales, the musical group that have brought us Have Yourself A Merry Little Christmas, Here Comes Another Bubble, and gut-busting songs at the 2008 Crunchies and most recently the parody of Silicon Valley at the 2009 Crunchies a few weeks ago. The group is releasing an animated video of its song 'I've Got Mail and I've Got it Made,' which was one of the two songs The Richters sang at the first Crunchies in 2007. As you may remember, it's about what happens to a guy when he follows the instructions in all the spam email he receives. Enjoy!
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Facebook, Tesla And Solyndra Dominate SecondMarket Transactions In January
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Last month SecondMarket published data on private company stock sales that they helped complete in 2009. They've now released last month's data as well.
A total of a little more than $13 million in sales occurred, with the average transaction size of around $2 million. There continues to be very strong demand for consumer products and services startups (which includes companies like Facebook, Twitter, LinkedIn, Digg, etc.). But the sellers are spread out more evenly across all categories, particularly consumer, IT, Healthcare, energy and cleantech.
36% of the transactions were sales of Facebook stock, and we've heard from independent sources that sales are being completed for as high as $40 per share (or a $17.6 billion valuation). That's a substantial price increase from less than a month ago. Tesla took 29% of the transactions, and sales of Solyndra stock were 28% of the total. Gridpoint rounded the group out with 7% of the total.
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Winter Weather Storm Watch Gets Streamlined On New Accuweather Site
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With the East Coast and Midwest awaiting a monster snowstorm, popular weather forecasting site Accuweather, is rolling out a timely relaunch of its site. The site, which provides up-to-date local information on weather in the U.S., is launching a beta version of the site that includes a complete redesign and a few extra user-friendly features. The new version of the Accuweather is still in private beta but will be publicly launched to the public on February 15.
On the content side, the general theme for the new version of the site is "weather for your life," with specialized and interactive weather forecasts for Weather and Health, Weather and Travel, Weather and Home and Garden, Weather and Outdoor Activity in your area. The health-related weather interest sections include Arthritis Pain Forecasts, Asthma Forecasts, Common Cold Forecasts, Flu Forecasts, Pollen Level Forecasts and more
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Apple Surveying iPhone Developers’ Happiness With The App Store
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Last year, there was no shortage of developers who were complaining about Apple's App Store. The situation got so heated that no less than Apple senior vice president of Worldwide Product Marketing, Phil Schiller, got personally involved with a number of developers having issues. Since then, the complaints seem to have died down quite a bit, but Apple is still on the case.
The company has started sending out a survey to iPhone developers asking about their experience with the program. While the long survey covers a range of things, the majority of the questions are about the application review process, and developers' overall happiness with the program.
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Win A Mentoring Session With Founders Of Digg, Flickr, Mint, Ning, Slide Or Zynga
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Are you a budding Web entrepreneur who would like some pointers or advice from seasoned company founders? MayField Fund and First Round Capital are sponsoring a raffle to give away mentoring sessions with the founders of Digg (Jay Adelson), Flickr (Caterina Fake), Mint (Aaron Patzer), Ning (Gina Bianchini), Slide (Max Levchin), and Zynga (Mark Pincus).
The raffle will take place at a private event in Silicon Valley with space for 100 attendees on March 1. But you can win a ticket for the event by applying here. The event and raffle are free, but the 100 attendees in the running will be selected beforehand by partners at Mayfield and First Round.
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Give Your Index Finger A Rest With Facebook’s New Photo Slideshows
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Since the dawn of Facebook's Photos feature, users have been tasked with the not-so-terrible burden of having to manually click through every photo in an album. Sure, you can also hit the arrow key on your keyboard to jump to the next picture, but even that repetitive task could send you inching down the treacherous path toward carpal tunnel syndrome. Now, there's a way to view hundreds of photos without lifting a finger: a new Facebook Prototype lets you turn these photo albums into slideshows. You can activate the prototype here.
The new feature was released as a Facebook Prototype some time last week, and it's about as basic as they come. After activating it, you'll find a 'Play' button nestled between the 'Previous' and 'Next' navigation buttons in the photo viewer. Clicking it will turn the album you're currently viewing into a slideshow, displaying a new photo every five seconds. That's it.
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Google To Unveil Broad New Social Product Tomorrow
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Google is planning to unveil a broad new social product on Tuesday that will integrate with at least two existing Google products. Some details emerged earlier today on the Wall Street Journal ("a new feature that makes it easier and faster for users of Gmail to view media and status updates"), but our understanding is that the product goes well beyond a Gmail integration.
As I wrote last night, there is still a lot of room for improvement in online social services. Status updates, photo and video sharing, review and location based content are not only decentralized today, but are becoming overwhelmed with spam and other noise.
The Google event begins at 10 am. Tune in to TechCrunch for live coverage.
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Updated: Flixster Issues $12.5 Million In Shares To News Corp For Rotten Tomatoes
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Update CEO Joe Greenstein got back to us. He says, "We actually have not raised any new money recently."
Movie ratings site Flixster raised issued $12.5 million in new shares funding, according to an SEC filing. The last time Flixster raised money was a $5 million Series B in April, 2008. The new round brings the company's total capital raised to $19.5 million.
Flixster operates both a Web site and a companion iPhone app, which is the most popular movie app in the App Store. The iPhone app lets consumers find nearby movies, add their ratings, and buy tickets. In January, the company bought Rotten Tomatoes from News Corp for an undisclosed sum. The combined reach of the two movie review services is 30 million people, according to the companies.